InformioAI knowledge
Built around your scenario

AI answers exactly where questions happen

Every sector has different data and expectations. Informio gives you the same control over content, distribution, and cost.

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When an automated answer is not enough

Customers get AI speed and the reassurance of a real person

Routine questions stay automated. For a buying decision, a complex problem, or an explicit customer request, an available team member takes over the chat.

Escalate a complex service request
Live help before a purchasing decision
Take over when AI lacks confirmed data
Full context without making the customer repeat the issue
AI handles routine questions
24/7
Customer requests a person
Operator continues the chat
Online

Product advisor for e-commerce

Connect product and protected order XML feeds. The assistant advises from current products, parameters, and stock, then verifies order status after purchase.

  • Automatic catalog updates
  • Product and parameter comparison
  • Secure order status and shipment tracking

Informio

Order 44093 has been handed to DPD. Expected delivery is August 20, and you can track the shipment using this link.

First-line customer support

Answer repetitive questions instantly and free your team for cases that need a human.

  • Availability outside business hours
  • Consistent approved answers
  • Live takeover of complex cases

Informio

Submit a claim using the online form. Have your order number and a product photo ready.

Digital assistant for cities

Make procedures, contacts, forms, and notices accessible without searching a large website.

  • Public information 24/7
  • Clear procedural guidance
  • Updates through XML or documents

Informio

The building office sees visitors Monday and Wednesday. The application and attachments are in Forms.

Company know-how for teams

Policies, onboarding, and processes get one searchable interface.

  • Faster onboarding
  • Fewer cross-team questions
  • Managed organization access

Informio

Remote work is available two days per week after team lead approval.

Sales assistant for services

Explain your offer, qualify interest, and lead visitors to registration or contact.

  • Instant service explanation
  • Recommend the right option
  • Convert to the next step

Informio

Growth is the best fit for your team. You can start on FREE and order a paid plan by proforma invoice.

Turn your know-how into an assistant that answers 24/7.

Start without a payment card or API key. Default Informio AI is ready automatically, while your own OpenAI account or AI server remains optional.

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FREE plan · 100 answers · no payment card