An AI assistant for your website using your knowledge.

Connect your company website, documents or an XML product feed. Informio uses these sources to answer customers and your team. A human agent can take over when needed.

Try Informio Book a demo

20+ years of successful software development100 free answersOne-script deploymentOpenAI or your own AI server

Informio assistant explaining how to connect an online store, with a field for the next question. — Actual Informio interface. Example conversation. What do I need to launch an assistant for my online store? Connect your sources: - Web pages or documents - An XML product feed Then add the widget to your website. The assistant will answer from your content and show relevant products. You can optionally connect your own API key.

Informio in real-world use

We help companies, online stores, service providers and municipalities make their knowledge available exactly where visitors need it.

Canon SlovakiaVisit website

Ploty NovafenzVisit website

Penzión HofferVisit website

Bratislava – Nové MestoVisit website

Ružence.skVisit website

ZenluxVisit website

Moderné obceVisit website

Brošňa.skVisit website

An AI chatbot for customer support

Answer recurring questions from your own sources. Informio brings together a knowledge base, website chat, product updates and usage tracking.

Answers 24/7

Visitors get help immediately, even when your team is offline.

Answers from your data

The assistant uses your approved knowledge base to answer questions.

Automatic updates

XML feeds sync changes without processing all content again.

Costs under control

BYOK, token audits by assistant, and transparent answer limits.

Informio Search

Your assistant knows your content. Help people find it.

Add search suggestions, AI results and links to your pages or products to your website. Embed it with a single script.

Explore Informio Search Integration guide

Try Informio on our demo websites

Ask the assistants your own questions and see how they can help visitors across different industries.

Wellness and accommodation

Wellness hotel

Ask about rooms, wellness facilities, hot tubs, prices, or activities nearby.

Open live demo

Dental care

Dental clinic

Find information about treatments, dental hygiene, pricing, or aftercare.

Open live demo

Modern car showroom with a service centre

Cars and service

Car showroom and service

Compare vehicles, financing, test drives, servicing, or tyres.

Open live demo

An AI chatbot with human handoff

Visitors do not have to leave the chat or repeat their issue. When they ask for a person, Informio alerts an available operator and the conversation continues in the same widget.

Operators decide when they are online

One button enables availability for the current organization. The status safely expires after the administration is closed.

A request rings like an incoming call

A new AI chat only gives a soft beep. When a customer needs a person, online operators receive prominent repeated ringing and a system notification.

No new window and no repeated question

The operator sees the full chat and visitor journey, then replies under their own name in the same widget.

Explore live chat handoff

Live conversation handoff

AI and operator in one chat

Operator online

AI answers immediately

Answers common questions automatically from your knowledge base.

The visitor requests a person

AI stops and the request starts ringing for the online team.

Martin took over the conversation

The customer sees the operator's name and continues without interruption.

While waiting and during human handling, AI is not called, avoiding unnecessary provider token usage.

Illustrative interface preview with sample data.

The mobile app for Informio agents

The Informio operator app alerts you to new chats and requests for a person. Take over the conversation, reply to the customer, and review its history directly on your phone or tablet.