Answers 24/7
Visitors get help immediately, even when your team is offline.
AI assistant for your website and team
Answers that understand your business.
Informio turns documents, products, and internal know-how into an AI assistant that answers accurately, instantly, and in your brand voice.
100 free answersOne-script deploymentOpenAI or your own AI server
Informio Assistant
Online
×
When are you open and how can I order?
We are open weekdays from 8 AM to 5 PM. You can place an order directly on the website.
Documents
XML sync
Widget
Type your question…
Customer references
Informio in real-world use
We help companies, online stores, service providers and municipalities make their knowledge available exactly where visitors need it.
More than a chatbot
Knowledge that finally works for you
One place for content, assistants, distribution, and cost control.
Answers from your data
The assistant searches an approved knowledge base, not random information.
Automatic updates
XML feeds sync changes without processing all content again.
Costs under control
BYOK, token audits by assistant, and transparent answer limits.
Informio Search
Your assistant knows your content. Help people find it.
Add autocomplete, AI search results and links to your pages or products. Embed it with a single script.
Live demos
Try Informio on our demo websites
Ask the assistants your own questions and see how they can help visitors across different industries.
Wellness and accommodationWellness hotel
Ask about rooms, wellness facilities, hot tubs, prices, or activities nearby.
Open live demo
Dental careDental clinic
Find information about treatments, dental hygiene, pricing, or aftercare.
Open live demo
Cars and serviceCar showroom and service
Compare vehicles, financing, test drives, servicing, or tyres.
Open live demo
AI and a live person
AI handles the routine. A person takes over the moment that matters.
Visitors do not have to leave the chat or repeat their issue. When they ask for a person, Informio alerts an available operator and the conversation continues in the same widget.
Operators decide when they are online
One button enables availability for the current organization. The status safely expires after the administration is closed.
A request rings like an incoming call
A new AI chat only gives a soft beep. When a customer needs a person, online operators receive prominent repeated ringing and a system notification.
No new window and no repeated question
The operator sees the full chat and visitor journey, then replies under their own name in the same widget.
Live conversation handoff
AI and operator in one chat
1
AI answers immediately
Routine questions are handled automatically from your knowledge base.
2
The visitor requests a person
AI stops and the request starts ringing for the online team.
3
Martin took over the conversation
The customer sees the operator's name and continues without interruption.
While waiting and during human handling, AI is not called, avoiding unnecessary provider token usage.
Informio Operator for mobile
Keep customer conversations with you, wherever you are.
The Informio operator app alerts you to new chats and requests for a person. Take over the conversation, reply to the customer, and review its history directly on your phone or tablet.
Push notifications
Never miss a new chat or operator request.
Chat takeover
Continue exactly where AI left off.
Full history
Active and ended conversations in one place.
Informio Operator
Operator ready
Customer requests an operator
You received a new live chat takeover request.
See the customer's previous conversation with AI.
Reply under your own name in the same chat.
Take over conversation
Knowledge engine
Add content once. Informio keeps it current.
We turn documents and live XML data into searchable knowledge. Updates embed only genuine differences.
PDF, DOCX, TXT, and manual text
Upload documents or enter approved answers directly.
Heureka, Google Merchant, and custom XML feeds
Connect an existing Heureka or Google Merchant product feed. Informio keeps products, prices, and availability current and evaluates data quality.
Tokens only for changes
SHA-256 comparison preserves unchanged embeddings and reduces usage of the selected AI provider.
PDF, DOCX, TXT
Heureka, Google Merchant, and Informio XML feeds
Changed chunks only
Solutions
One product. Multiple sales and service channels.
Informio adapts to where your customers and people look for answers.
Companies and services
Answers about services, processes, pricing, and common questions.
View solutionE-commerce
Products, availability, delivery, and buying guidance on your website.
View solutionCities and municipalities
Office hours, procedures, forms, and notices without waiting.
View solutionInternal teams
Company policies and know-how in one place for everyone.
View solutionLaunch
From sources to a live assistant in three steps
No complex development and no hard lock-in to one AI model.
Step 1
Add knowledge
Upload documents, enter text, or connect an automated XML feed.
Step 2
Configure the assistant
Choose language, model, behavior, avatar, and brand identity.
Step 3
Add one JavaScript tag
Allow your domain, copy the embed code, and the widget is ready.
See the result
Visitors see a simple chat. You control the whole system.
Test answers, track usage, review conversation history, and keep an audit of every successful administration change.
∞
Assistants as needed
24/7
Answer availability
1 JS
Widget deployment
Turn your know-how into an assistant that answers 24/7.
Start without a payment card or API key. Default Informio AI is ready automatically, while your own OpenAI account or AI server remains optional.
FREE plan · 100 answers · no payment card