Learn how to prepare a knowledge base, connect product data and review AI assistant answers. Clear guidance for company websites, online stores and local government.
A customer expects a discount, but checkout rejects it. Prepare your AI assistant for questions about codes, exclusions and combined offers before your sales campaign.
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A chat reply does not reserve a time slot. Distinguish a suggestion, a submitted request and a confirmed booking before a customer arrives for an appointment that does not exist.
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The same brand does not prove compatibility. Give your AI chat explicit product relationships and keep optional accessories separate from box contents.
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During an outage, AI chat needs verified information. Prepare a clear status notice, a next-update time and an alternative contact without promising a fix.
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Choose your first business process for AI, define a pilot and measure review time too. A practical guide using service enquiries as an example.
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What do people search for on your website but fail to find? Use Informio Search statistics to choose and verify useful content improvements.
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Help customers check order status in chat using verified records, tracking links and clear limits. A practical guide to Informio order lookup.
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Try the Informio meeting recorder with audio, live transcription, editable AI summaries and DOCX export. A practical workflow for reviewing the draft.
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The same information may live on a web page, in a PDF and in Word, but these are not equivalent sources for visitors or an AI assistant. Use this practical format guide.
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An AI assistant can work perfectly at a technical level and still fail because of outdated content or unclear escalation. Assign ownership so every answer has a responsible person.
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Visitors rarely know the exact product name or site structure. See how autocomplete, lexical and semantic matching, and AI ranking create a shorter path to the right result.
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New EU AI transparency requirements have applied since August 2026. This practical checklist helps businesses and municipalities run chat clearly, minimise data and provide a safe route to a human.
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A chatbot may know the right answer while some visitors cannot reach it. Use this practical checklist for keyboard access, focus, screen readers, contrast and mobile layouts.
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A malicious instruction can hide in a question, document or web page. Learn a practical protection model for AI assistants that does not depend on one filter or a perfect prompt.
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Connect PrestaShop to an Informio AI assistant with a ready-made module. Configure the widget, multilingual content and optional order status information in your store back office.
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A pilot proves that an AI assistant can work. Real conversations reveal whether it helps reliably. Here is a practical system for measuring quality, finding knowledge gaps and improving safely.
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A multilingual AI assistant is not an English chatbot connected to a translator. Learn how to separate shared facts from localized text, design a safe fallback and keep prices, dates and policies consistent across every language.
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The live DRIVEON demo shows how an AI assistant compares vehicles, explains illustrative finance, prepares customers for a test drive and gives safe guidance when a car develops a fault.
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Customers no longer need to visit your website to get an answer from it. Learn how to organise company information so people, search engines and AI assistants can understand it — without tricks, duplication or stale facts.
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This live demo shows how AI can explain services and pricing, prepare patients for a visit and respect strict safety boundaries when symptoms may be urgent.
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Explore a live wellness hotel demo powered by Informio. Ask about rooms, rates, hot tubs, children, packages, dining and things to do nearby.
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An AI assistant does not have to guess. A controlled knowledge base, system rules, and quality checks determine what it can communicate and when it should admit that it does not know.
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Answer quality depends primarily on source quality. Learn which sources to use, how they are processed, and why your assistant does not need traditional model training.
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Reuse an existing Heureka, Google Merchant, or custom product feed for your AI assistant. Informio tracks real changes without needlessly rebuilding the entire catalog.
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Not every question should be automated. Informio lets a person take over the same conversation, clearly informs the visitor, and can later return the chat to AI.
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AI assistant cost mainly depends on answer volume and deployment scope. Informio AI tokens are included in the plan, while your own provider or server remains optional.
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Visitors often do not know an exact product name. They describe their need and expect a recommendation, parameter comparison, current stock, and a direct link.
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Municipal websites contain notices, events, contacts, forms, and published documents. An AI assistant helps citizens reach the right information without navigating a complex menu.
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AI chat: 100 free answers, no payment card
